How To Cancel

How to Cancel Your Reservation

From a phone or mobile device:

1. Find your original confirmation email.
    
2. Click the link at the bottom of the email to "view and manage your registration history."
    
3. Follow the prompts to cancel your reservation.​

From a computer:

1. Click the  My Exams tab at the top of this page.
    
2. Click on Dashboard.
    
3. Under Upcoming Appointments, find the exam that you want to cancel.
    
4. If the exam information shown is correct for the exam that you want to cancel, click Yes, cancel my registration.